1. Product Overview
What is BubblePal?
BubblePal is an AI-powered smart conversational device designed specifically for children. It interacts with children through voice recognition and natural language processing technologies, providing educational and entertaining content. It helps kids learn new knowledge, develop language skills, and also serves as a companion tool.
Which age group is BubblePal suitable for?
BubblePal is suitable for children aged 3-8 years old. However, adults with a young heart are also welcome to experience BubblePal.
2. Usage and Setup
How to start using BubblePal?
Attach BubblePal to a doll chosen by the child, press and hold the power button on the back of the product, and follow the Haivivi Pal APP instructions to connect BubblePal to the network. Once connected, children can start interacting with BubblePal.
Basic operations of BubblePal?
The front of BubblePal features a light-up bubble button. Children simply need to press and hold it to talk, and upon release, BubblePal will receive their imaginative thoughts and respond.
How to connect BubblePal to Wi-Fi?
Parents should download the Haivivi Pal APP, follow the instructions to register an account, and add a new device to connect to the network.
Tips: Ensure that BubblePal is powered on before connecting to the network; Make sure the smartphone used for the operation is connected to Wi-Fi; The Wi-Fi frequency should be set to 2.4G.
3. Educational and Entertainment Content
What interactions can children have with BubblePal?
Children can discuss any topic they wish with BubblePal, whether it's about science, geography, history, or anything else. They can also share their daily fun moments and feelings with BubblePal. BubblePal can tell stories to the children, and of course, they can also co-create imaginative stories with BubblePal.
Does BubblePal support multilingual content?
BubblePal supports multilingual interaction, allowing children to converse with it in the second language they are learning.
4. Technical Support and Maintenance
Maintenance and cleaning recommendations for BubblePal.
When your BubblePal needs cleaning, please wipe the surface of the device with a slightly damp cloth. Do not place it in water or rinse it with water.
How to obtain official technical support or customer service help?
You can contact customer service through the purchase channel, or send an email to our after-sales mailbox at [email protected]
5. Purchase and Returns
How to purchase BubblePal? You can purchase BubblePal on shops.haivivi.com, or by searching for [Haivivi] on TikTok, and YouTube.
What is the return and exchange policy? From the date of product receipt, provided that the product is in good condition and all accessories are complete, a 14-day no-reason return and exchange service is supported, and a free replacement for quality issues is supported within 30 days. If a quality issue arises after 30 days but within one year, a replacement repair service will be provided; if a quality issue occurs after one year, a paid repair service will be offered.
What is the warranty period for the product? The warranty period is one year from the date of product receipt.